Frequently Asked Questions (FAQ's)

General Upgrades & Support

General questions regarding use, compatibility and service terms.

Questions about free trial, storage and user upgrades.


Security


Technical
How secure is the service? Learn about security precautions which protect your data. Topics include NT service startup options and discussion of technology behind incremental backups.


Setup, Installation & File Selection


Billing
Questions regarding backup application installation, file selection and restoration. Questions regarding billing, account termination and refund policies.


Backup & Restoration
 
Account password and application connectivity questions.  

 

Can't find the answer here? Please contact our support staff:
support@syncweb.net

Clients Support
Security Contact

Backup Basic

5GB   Backup critical files and settings.
$
per month

Backup Advanced

10GB Backup data, pictures, email and more.
$
per month

Backup Professional

50GB Backup large files safely and securely.
$
per month